We are Emarsys
Our culture, our people, our success
Here at Emarsys our people are our most valuable resource.
We believe that the combination of great and diverse people with a fun and rewarding atmosphere,
combined with our collaborative approach, inspires excellence in everything we do.
That’s why it’s so important for us to create an environment for our employees
to enjoy their work and progress their careers at the same time.
we are one
we are passionate
we never settle
we love customers
we always innovate
we embrace tomorrow
we are one
With nearly 800 employees across 15 offices around the world, teamwork is at the fundamental core of our business. Each of our team members work collectively - often across oceans - to inspire and motivate each other to aim higher, work harder, and deliver better results. When adding to our core team, we don’t look at just the skills of a candidate, but at their ability to thrive in our team-first approach.
We truly believe the opportunity to work across offices with employees from all backgrounds and cultures gives us an edge. We know that to achieve our goals, we need to work together and communicate openly. We win together and we solve problems together. At Emarsys, the team is more than the sum of its parts, we are one.
we are passionate
Passion is at the core of every Emarsys employee. We are passionate about the work we do, about customers, and about innovative technology. We know that passionate people deliver exceptional results, that’s why every employee is encouraged and supported to find what motivates them – both inside and outside the office. When you walk into an Emarsys office, you’re greeted with an infectious passion for the work we do.
From our developers to our account executives, every employee takes ownership of their role and delivers quality work that breeds excellence. We believe our employees are the best and brightest in the industry, and their passion for Emarsys continues to drive us forward every day.
we never settle
At Emarsys, we are never complacent. We understand the difference between good and great lies in the discipline of execution and the motivation to be the best at what we do. We hold ourselves and each other accountable to the goals we set and the level of service we provide. To deliver consistently great results, we must push each other to be better in every situation.
We foster an environment of communication and learning to ensure our employees are not only growing their career at Emarsys, but also meeting their personal goals. We believe that a ‘can do’ attitude and passion for what we do will make us the best. That’s why we never settle.
we love customers
Customers are our lifeblood – the reason for our existence. The responsibility to make all customers happy – not just our customers, but also the customers of our clients - isn’t solely the responsibility of client-facing departments. It is a philosophy that is owned by the entire Emarsys team.
We believe in always delivering more than what customers expect. We aim to understand and foresee their needs, to provide experiences that our competitors simply cannot match. Emarsys aims to deliver flawless, relevant, personalized interactions. Why? Because we love customers.
we always innovate
Innovation is a driving force behind our success at Emarsys. We encourage thinking outside the box and are committed to backing new and unconventional ideas and methods. Our teams are never afraid to try and fail, as every effort leads to new learnings across the organization. We believe that excellence is the result of looking at problems from different angles and trying new things, no matter how abstract.
Some of our best work was born out of failures and tweaks to existing methods. Every Emarsys employee brings a new perspective to each situation. We value this diversity because every unique idea has the power to make us better. We believe that our approach to innovation will enable us to be the best and to do more with less. We always innovate.
we embrace tomorrow
Our team is not afraid of change, rather we embrace it. The challenge of the unknown is what drives our employees forward every day. Our passion and innovation propels us to find solutions that keep us ahead of our competitors. Being flexible and agile is central to our culture and our employees keep an open line of communication across teams, removing unnecessary bureaucracy.
We love the challenge of moving faster and adapting our product and processes to stay ahead of the rest of the industry. Day to day, we are passionate about embracing the future and exploring new ways of working. At Emarsys, we understand how important the future is for success. That’s why we embrace tomorrow.
WE ARE ONE
"We are One is about helping employees & customers deliver on our promises & commitments. Also, learning, growing and succeeding together!" - Chris Ortega, Sr. Finance Manager
WE ARE PASSIONATE
"Being passionate is all about energy, the positive feeling you have enjoying what you do. Emarsys offers me challenges to keep my enthusiasm alive." - Vanessa Sogorb, Photo & Video Production Manager
WE LOVE CUSTOMERS
"Customers are the lifeblood of Emarsys, and I love working with them to understand their needs, solve challenges together, and share their successes." - Bethan Fryer, Client Success Manager
WE LOVE CUSTOMERS
"We put our client’s needs first and treat them with respect, assuring the best customer experience. We’re like a big family, we look after each other!" - Isabel Molina German, Client Support Team Leader
WE LOVE CUSTOMERS
"As a team, we define success through customer satisfaction, and we go home every day with the satisfaction of knowing that we are making an impact not just in our partners' businesses but also in individual marketers' lives. Our success is our partners' success." - James Widmer, Campaign Specialist
WE NEVER SETTLE
"We always seek for improvement and excellence for client services, seek for new ideas of innovation and enhancement for our product and technology, seek for growth and self enrichment for us as a team. Keep a fresh and open mind" - Elisa Wang, Client Success Manager
WE LOVE CUSTOMERS
"Support is essential in life and love is the key. With enthusiasm, we thrive to provide the best service by stepping into clients shoes at all times." - Mikaela Or, Client Support Manager
WE ALWAYS INNOVATE
"At Emarsys, we take pride in our ability to deliver creative and scalable solutions while also educating clients on better ways to use our innovative tools" - Nick Odom, Solution Architect
WE NEVER SETTLE
"Never settle for me is about creating innovative and easy to use software which helps our customers to become more successful." - Sandor Fodor, Technical Team Leader
WE EMBRACE TOMORROW
"I enjoy the productive atmosphere and working with passionate people. Embracing tomorrow means I love coming to work and facing new challenges" - Gergő Tóth, Team Leader Product Operations
WE LOVE CUSTOMERS
"Although I have been working here for almost five years I still see something new, literally every other day. This is what I really enjoy about my job" - Dorian Terek, Technical Team Leader, 3rd Level Support
